Field Sales

Order Links for Pharma Distributors Receiving Chemist Orders on WhatsApp

Order Links for Pharma Distributors Receiving Chemist Orders on WhatsApp

Order links for pharma distributors replace the photo of a handwritten chemist list with an order picked item by item from your own stock list. You send the chemist a link on WhatsApp; he searches by the first few letters of a brand, enters quantities, adds a note if he needs the goods today, and taps Place order. In Takkada the order comes to you first, in Customer orders. You confirm the chemist against your books, check each line's quantity and rate, and press Create order for a Sales Order or Create invoice to bill straight away. Nothing reaches Tally until you create it, and then it goes with the office computer's next sync. The chemist needs no app or login and types his mobile number when ordering. The page shows no stock counts and has no batch or expiry field, so batch selection stays with your billing desk, where it is today.

The noon rush of handwritten lists

A pharma distributor serving 200 chemists and nursing homes in a city takes orders all morning. Credit runs 15 to 30 days and same-day delivery is expected. Most orders arrive as photos: a page from the chemist's notebook with brand names, strengths, and quantities in strips or boxes. Half the work at the order desk is reading that handwriting. A brand with three strengths is the classic mistake, and it comes back as a return.

Picking the exact item

With a link, the chemist does the reading himself. He types "amox" and sees your stock items with that name, each with the unit it is sold in, so the strength and pack are the ones in your Tally. He adds quantities to Your order, and in the details step gives his name or firm name, his 10-digit mobile number and, if he wants, his GST number. Get my business name finds the name registered to that GST number. If that lookup fails, his order still goes through.

The note box, "Anything to tell the seller?", is where he writes "urgent, before 4" or a delivery address.

Prices chemists already know

Under Prices customers see you can show Tally rates, the Last billed rate for each item, a Tally price level, rates you type for the link, or Don't show prices. Many pharma distributors keep separate rate lists for retail chemists and hospitals in Tally price levels; a link can show one level. The page sends only items and quantities, so the rate always comes from your side.

Checking before you send it to the godown

Between counter calls, check Customer orders. An order whose GST number matches a party in your books shows "Matches" and the party name. Open it, tap Yes, that is them, and check each line. Quantity, Rate (excl. GST) and Disc % can be changed before you approve.

Press Create order to make a Sales Order, or Create invoice to open the invoice screen filled with the chemist and lines. Batches are handled at billing, the way your desk handles them today. If the order is a duplicate of one already phoned in, Reject it; nothing is sent to Tally.

For a regular chemist, send a personal link from his party page. It opens with "Ordering for" and his name, skips the name and GST questions, and the order arrives already matched. More on both link types in the WhatsApp order link for distributors guide and the order booking app for Tally page.

Frequently Asked Questions

Q: Can a chemist choose a batch or expiry on the link?

A: No. The link has no batch or expiry field, so batches stay with your billing desk.

Q: Will chemists see my stock?

A: They never see quantities. If your Tally stock is accurate, switch off Show items that are out of stock and items at zero or less are hidden.

Q: Can an unknown chemist send an order?

A: Anyone with the company-wide link can send one. It waits in your inbox, and you confirm or pick the party before anything is created.

Q: How fast does an approved order reach Tally?

A: A Sales Order is recorded at once; an invoice once you save it. Either reaches Tally when the sync runs on the office computer.

Start with your chemist list

WhatsApp us at https://wa.me/919435977777 and we will set up a link with your price level for retail chemists.

See this in action for your business

15 minutes. We show you your own Tally data on your phone, live.